Overview:

Categories play a pivotal role in enhancing the shopping experience for customers and organizing products effectively on your e-commerce platform. With Unizap's intuitive three-layered category feature, sellers can create a structured hierarchy of parent, child, and sub-child categories to streamline product categorization and facilitate easy navigation for shoppers. This guide provides step-by-step instructions for setting up and managing categories to optimize your store's sales potential and improve user engagement.

Unizap App:

1. Access the 'Categories' option within the settings tab.

2. Add a parent category by clicking on 'Add Parent' and providing a category name and image.

3. Create child categories by selecting the parent category and clicking on "Add Child", then specifying the category name and image.

4. Further categorize products by adding sub-child categories under the child category, following similar steps as above.

5. Ensure proper organization and hierarchy of categories to enhance the shopping experience for customers.

Unizap Desktop:

1. Navigate to the 'Categories' section under store settings.

2. Add a parent category by clicking on 'Add Parent', entering the category name and image, and saving the changes.

3. Create child categories under the parent category by clicking on the arrow beside it and selecting "Add Child", then providing the necessary details.

4. Similarly, add sub-child categories to further refine product categorization.

5. Maintain consistency and clarity in category naming and organization for better usability.

FAQs (Frequently Asked Questions):

1. Why are categories important for my online store?

   - Categories help organize your products, making it easier for customers to find what they're looking for. They enhance user experience, improve navigation, and increase the likelihood of sales.

2. Can I customize the hierarchy of categories on Unizap?

   - Yes, Unizap offers a flexible three-layered category feature, allowing you to create parent, child, and sub-child categories based on your specific needs and preferences.

3. How do I delete a category?

   - To delete a category, you must first delete any associated sub-child and child categories. Once all sub-categories are removed, you can proceed to delete the parent category.

4. How can I ensure my categories are properly synced and displayed on the storefront?

   - After adding your categories and associating products with them, click on the sync option to ensure they are correctly displayed on your storefront for customers to view and navigate.

5. Is there a limit to the number of child and sub-child categories I can create under a parent category?

   - No, you can create multiple child and sub-child categories under a single parent category, allowing for comprehensive product categorization and organization.