How to check your current subscription plan?

How to check your current subscription plan?

Overview:

Ensuring you're aware of your current subscription plan status is essential for managing your account effectively. This overview provides two methods to check your subscription plan details, both on the app and desktop platforms.

Method 1: Checking the Icon

Unizap App:

1. Go to the Homepage of the application.

2. Look at the top left corner where you see the logo and the name of your store.                        

3. Observe the crown icon positioned above your logo. The color of this icon indicates your plan status:

   - No crown: Community

   - Silver: Starter

   - Blue: Expert

   - Gold: Professional

Unizap Desktop:

1. Navigate to the Dashboard of your store.

2. Similar to the app, look for the logo and store name in the top left corner.


3. Identify the crown icon above your logo, which signifies your current plan.


Method 2: Checking Current Plan Details

Unizap App:

1. Go to the ‘Settings’ tab.

2. Look for a button at the top right corner of your screen.                                                                

3. If you haven't purchased any plan:

   - You'll see the ‘Upgrade to Premium’ tab. Click on the ‘Upgrade Now’ Button.

4. If you have a purchased plan:

   - You'll find the ‘Current Plan’ tab. Click on it to view your current plan name.

   - To get plan details, click on the name of your current plan.

   - You'll see information such as the next renewal date and amount.

   - You can also download the invoice of your transaction.                                                                

Unizap Desktop:

1. Visit the ‘Settings’ section.


2. Look for a button at the top right corner of your screen.


3. Follow the steps similar to the app to view your current subscription plan details.


FAQ: Frequently asked Question

Q1: How often should I check my subscription plan?

A1: It's advisable to check your subscription plan regularly, especially before making any changes to your account or services, to ensure you're aware of your current plan status and features.


Q2: Can I upgrade or downgrade my subscription plan?

A2: Yes, most platforms allow users to upgrade or downgrade their subscription plans based on their needs. Check the platform's guidelines or contact customer support for assistance with plan changes.


Q3: What should I do if I encounter issues with my subscription plan details?

A3: If you encounter any discrepancies or issues with your subscription plan details, such as incorrect billing information or plan features, reach out to customer support for assistance and clarification.



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