How can I modify an order?

How can I modify an order?

Overview:

Modifying an order becomes necessary when there are changes required in the items ordered by the buyer. Unizap offers a convenient 'Modify Order' feature to assist merchants in adjusting orders according to buyer requirements, ensuring a seamless shopping experience.

Unizap App

  1. To modify the order,                                                                                                                                                                                
  2. Go to the Order section.                                                                                                                                                                         

  3. The orders are shown in the pending section. Click on the order that needs to be modified.                                                        

  4. Go to the order details.
  5. Now select a particular item that needs to be modified and click on the ‘modify item’ tab highlighted in a blue box.                

  6. You can change the quantity.
  7. Click on save.
  8. The changes will be updated on your as well as the buyer's side, and the canceled items are shown inside a ‘removed item’ tab under the ‘Orders’.                                                                                                                                                                            

  9. Now click on ‘Accept the order’. 

Unizap Desktop

  1. To modify the order,
  2. Go to the ‘Manage orders’ section under the ‘Sales’ head.                                                                                                                 
  3. The orders are displayed under all orders tab. Click on the order that needs to be modified.
  4. Click on ‘View Details’ highlighted in a blue box.
  5. Now select a particular item that needs to be modified and click on the ‘modify item’ tab highlighted in a blue box.                

  6. You can change the quantity.                                                                                                                                                                 
  7. Click on save.                                                                                                                                                                                           

  8. The changes will be updated on your as well as the buyer's side, and the canceled items are shown inside a ‘removed item’ tab under ‘Orders’, highlighted in Red.
  9. Now click on ‘Accept the order’.

FAQ: Frequently Asked Questions

1. Can I modify multiple items within the same order?

   - Yes, you can modify multiple items within the same order by repeating the modification process for each item individually.


2. Are modifications immediately reflected in the order details?

   - Yes, modifications made to the order details are updated instantly on both the merchant and buyer sides, ensuring real-time accuracy.


3. Is there a limit to the number of times an order can be modified?

   - No, there is no specific limit to the number of times an order can be modified. Merchants can make adjustments as required until the order is processed for delivery.



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