Managing orders and payments
How to overview abandoned cart ?
Overview The Abandoned Cart feature in Unizap empowers sellers to track and monitor items that customers have added to their shopping carts but left without completing the purchase. It provides valuable insights into customer behavior, enabling ...
How to overview return requests?
Overview The Return Requests feature in Unizap enables sellers to manage and track orders that have return requests initiated by customers. It provides a centralized view of all return requests, allowing sellers to efficiently handle product returns ...
How to check payout & finances?
Overview The Payout Finances feature in Unizap is designed to provide sellers with a comprehensive view of the financial transactions associated with their store. It enables sellers to track the total amount received from customers and the settled ...
How can I view the customer details for an order?
Overview Accessing customer details for an order is vital for effective order management and customer service. This overview provides instructions for viewing customer details on both the app and desktop platforms, ensuring merchants can access ...
How can I print the details of an order?
Overview Printing order details is crucial for record-keeping and organization. Unizap provides easy options to print order summaries and tax invoices for merchants' convenience. Unizap App Under the ‘Orders section’, click on a particular order. ...
How can I cancel an order?
Overview When there is a problem in delivery or the buyer cancels an order due to a certain inconvenience, there comes a requirement for cancellation of the order. To cancel the order, Unizap App Under the ‘Orders’ section, click on a particular ...
How can I process the shipment for an order?
Overview Efficient shipment management is essential for the success of any online business. Unizap offers comprehensive tools and options to facilitate seamless delivery processes for merchants. Here's an overview of how merchants can manage shipment ...
How do I write comments for a specific order?
Overview Comments are a very flexible way for the merchant to interact with the buyer as the contact details are not always handy with the merchant. Hence to update the buyer with small details, a merchant can use the comments section anytime. Unizap ...
How to check payment status?
Overview: Ensuring that payments are processed accurately is essential for any online business. Unizap simplifies the process of checking payment statuses, providing merchants with clear insights into transaction details. Unizap App The payment ...
How can I modify an order?
Overview: Modifying an order becomes necessary when there are changes required in the items ordered by the buyer. Unizap offers a convenient 'Modify Order' feature to assist merchants in adjusting orders according to buyer requirements, ensuring a ...
How can I export an order?
Overview: Exporting orders is a tool meant to download your orders and keep a check on your sales. Unizap provides you with a feature where you can get your orders exported and compiled on a sheet for ease of use. Following are a few quick steps to ...